Privacy Policy

Last updated: 16 October 2026

This Privacy Policy covers:

• Public website: rishtayaqeen.com
• Matchmaking application: app.rishtayaqeen.com

Jump to: Website Privacy · App & Marriage Service Privacy

A. Public Website Privacy

This section applies to the public Rishta Yaqeen website at rishtayaqeen.com.

A1. Data Controller

The data controller responsible for this website within the meaning of the GDPR is:

Email: salam@rishtayaqeen.com

A2. Website Access and Server Log Data

When this website is accessed, technically necessary access data is processed. This may include, in particular, the IP address, date and time of access, requested file, referrer, browser information, operating system information, HTTP status code, and amount of data transferred.

The legal basis is Article 6(1)(f) GDPR. Our legitimate interest is the secure, reliable, and technically functional operation of the website.

Server log data is stored only as long as required for secure operation, troubleshooting, and protection against attacks. Unless longer storage is required in an individual case, log data will inshallah be deleted or anonymized no later than after 14 days.

Recipients of the data may be technical service providers used for hosting, operation, and security of the website.

A3. Reach Measurement

This website uses self-operated reach measurement. Technical usage data is processed, for example page views, referrers, browser, operating system, device type, time of access, and approximate country of origin.

Reach measurement takes place without cookies and without advertising user profiles. The analysis serves to better understand website usage and to improve the website technically and editorially.

The legal basis is Article 6(1)(f) GDPR. Our legitimate interest is understanding website usage and improving the website through our own audience measurement.

The data is not used for advertising tracking across other websites. It is not combined with data from contact requests.

Raw reach-measurement data will inshallah be deleted no later than after 24 months. Database backups are retained for 14 days and will inshallah then be automatically deleted.

A4. Contact Enquiries

You can also use our contact form. We store your name, email address, category and message with a request reference and forward the request to our support mailbox. To limit spam, we use a pseudonymous identifier derived from your IP address and limit requests by sender and connection. Form submissions are not linked to website analytics.

If you contact us by email or through the phone number in our Legal Notice, the information you provide is processed in order to handle your request. This may include your name, contact details, the content of the request, and other information voluntarily provided.

The legal basis is Article 6(1)(b) GDPR where your request concerns entering into or performing a contract with us. For other enquiries, the legal basis is Article 6(1)(f) GDPR; our legitimate interest is handling and responding to incoming requests.

The data will inshallah be deleted once the request has been fully handled, unless it needs to be retained for security, dispute resolution, or another documented operational reason.

A5. Local Browser Storage

This website uses local browser storage for display functions and user-selected controls, for example storing the selected color display. This information remains on your device and can be deleted through your browser settings.

The storage takes place in order to provide a display mode or function selected by the user.

A6. Questions and Requests About Your Data

Your data-protection rights apply to both this website and the Rishta Yaqeen application. See Your Information and Your Rights for your rights and how to contact a supervisory authority. We will inshallah assess and respond to requests in accordance with the GDPR.

Send requests to salam@rishtayaqeen.com.

B. Rishta Yaqeen App & Marriage Service Privacy

B1. About This Section

This section explains how Rishta Yaqeen collects, uses, stores, and shares personal information when you create an account or use the Rishta Yaqeen matchmaking application at app.rishtayaqeen.com.

The data controller responsible for the Rishta Yaqeen application and marriage service is:

Email: salam@rishtayaqeen.com

You can contact us if you have questions about your personal information or want information corrected or deleted.

B2. Information We Collect

We collect information you provide and records generated when you create an account, complete a matchmaking application, or use the service. Depending on how you use the service, this may include:

• account and contact information, such as your name, date of birth, gender, email address, and phone number;
• profile and matchmaking information, such as your location, nationality, languages, education, profession, financial or living circumstances, family background, marital history, lifestyle, personal characteristics, and marriage preferences;
• religious, health-related, or other sensitive information that you provide;
• photographs;
• communications and service records, such as communications with the Rishta Yaqeen team, match decisions, consent records, Terms acceptance, payment records, and your RY balance and use; and
• technical and security information needed to operate and protect your account, such as authentication records, IP addresses, and browser or device information.

We may also receive information about you from a parent, wali, family member, authorised representative, referrer, Rishta Yaqeen team member involved in your application, or, if you choose a third-party sign-in option such as Google, from that provider for account authentication and setup.

If you previously supplied CVs or supporting documents, we may still hold them as described in sections B6 and B9. Document uploads are currently unavailable.

You may ask us about information we hold about you and request correction of inaccurate information.

The application asks detailed questions because providing a meaningful marriage service requires information about both you and the kind of spouse you are looking for.

B3. How We Use Your Information

We use your information to:

• create and manage your account and matchmaking profile;
• process your matchmaking application;
• understand your circumstances, values, preferences, and requirements;
• identify potentially suitable marriage candidates and manage introductions;
• communicate with you and provide support;
• operate, administer, and secure the service;
• prevent or investigate abuse, harassment, threats, fraud, or other misconduct;
• handle complaints and enforce our Terms of Service; and
• comply with applicable legal requirements or handle legal claims where necessary.

Some information is necessary for us to provide a meaningful marriage service. If you choose not to provide required information, we may not be able to process your application or provide the marriage service.

B4. Sensitive Personal Information and Consent

Some information used for matchmaking may be particularly sensitive. This may include information concerning your religious beliefs and practices, ethnic or community background, and health, where such information is provided.

For this processing, Rishta Yaqeen relies on your explicit consent under Article 9(2)(a) GDPR, in addition to the applicable legal basis under Article 6 described in section B12.

Before you can use the marriage service, you will inshallah be asked to explicitly consent to Rishta Yaqeen processing the sensitive personal information you provide for the purpose of providing the marriage service and identifying potentially suitable marriage candidates.

You are not required to give this consent. However, because this information is integral to the Rishta Yaqeen marriage service, we cannot provide the marriage service without the required consent.

You may withdraw your consent through the privacy controls provided in the Rishta Yaqeen application. If you cannot access those controls, contact us at salam@rishtayaqeen.com.

If you withdraw the required consent:

• we will inshallah stop processing your sensitive personal information for matchmaking; and
• your account, matchmaking profile, application, and associated matchmaking information will inshallah be deleted, subject to limited information that we may be required or permitted to retain as described below.

Withdrawal does not affect processing that lawfully took place before consent was withdrawn.

Once your matchmaking profile has been deleted, you should not expect Rishta Yaqeen to be able to restore the deleted profile or application later. If you wish to use the marriage service again, you will need to create a new account, provide the required consent, and complete a new application.

Consent for sensitive matchmaking information does not include marketing, advertising, or unrelated analytics.

B5. How Matching and Introductions Work

We use your profile information, preferences, and RY balance to prepare match suggestions. Candidate information and contact details are supplied by candidates and are not independently verified.

If we identify a potential match, we may inshallah prepare a limited profile containing selected information relevant to deciding whether both candidates would like to continue with the introduction.

This may include basic profile information, general location, education or profession, marital or family circumstances, household income range, selected religious or compatibility information, and photographs shared for the introduction.

The exact information included may depend on the candidate and the particular introduction. We do not provide a potential match with unrestricted access to your complete Rishta Yaqeen application.

Your phone number and exact home address, if held, are not included in the initial limited profile shared with a potential match.

Once both candidates agree to initial contact, we will inshallah share the phone numbers they have provided with each other for that introduction.

The limited information is provided so that both candidates can decide whether they would like to continue with the introduction. Each candidate remains free to accept or decline a proposed match.

Where appropriate, Rishta Yaqeen may inshallah communicate selected information directly to a parent, wali, family member, or another person authorised to participate in the matchmaking process on behalf of a candidate.

B6. Photographs and Supporting Documents

Photographs uploaded to Rishta Yaqeen are not publicly visible.

Authorised Rishta Yaqeen team members may access photographs where necessary to provide the marriage service.

If we identify a potential match, a selected photograph may inshallah be included in the limited profile shown to that candidate.

Any additional photographs shared later remain private and subject to the same confidentiality obligation described in section B7.

Our current marriage service does not include independent document verification. Previously supplied CVs or supporting documents may remain in our records, with access restricted to authorised team members who need them for account administration, support, security, or legal obligations. Their retention and deletion follow section B9.

Supporting or verification documents are not shared with potential marriage candidates as part of the matchmaking profile.

B7. Who Can Access Your Information?

Your complete application is not publicly available.

Access is restricted to authorised Rishta Yaqeen administrators, coordinators, matchers, and other team members who need the information to operate the service, identify potential matches, communicate with candidates, or administer and secure the service.

Rishta Yaqeen may inshallah share selected information with a potential marriage candidate or an authorised representative as described above.

Recipients, including authorised representatives, must keep candidate details, all photographs, and later contact details confidential and must not share them further. The full obligation and its limited exceptions are set out in section 4 of our Terms of Service.

We do not provide unrelated members of the public with access to candidate profiles or applications.

B8. Technical Infrastructure, Service Providers, and Communications

The Rishta Yaqeen application and database are operated by Rishta Yaqeen. Our server infrastructure is located in Germany.

Rishta Yaqeen is operated from Germany. Internal access to personal information is restricted to authorised personnel who need it to provide and administer the service.

We may use hosting, networking, backup, security, or other technical service providers where necessary to operate the service. These providers may process or have technical access to information only to the extent necessary to provide those services.

Where applicable data-protection law requires safeguards or another lawful mechanism for international processing or transfers, we will inshallah apply the requirements relevant to that processing or transfer.

Contact the Rishta Yaqeen team by email at salam@rishtayaqeen.com. Your email provider may process communications according to its own privacy policy.

B9. How Long We Keep Your Information and Deletion

We retain personal information for as long as reasonably necessary to provide and administer the Rishta Yaqeen service.

How long particular information is retained may depend on whether your matchmaking profile remains active, whether the information is still needed to provide the service, security and fraud-prevention requirements, disputes or complaints, and applicable legal obligations.

If you stop using your account and do not respond when we contact you, we may delete your account, matchmaking profile and associated information. We will inshallah tell you first, by email or in the app.

You may request deletion of your profile and personal information through the controls available in the application or by contacting salam@rishtayaqeen.com.

We retain limited consent, Terms acceptance and deletion records for up to three years after account deletion.

Some information may remain temporarily in protected technical backups until those backups are overwritten or deleted through the normal backup cycle.

B10. Security

We use technical and organisational measures designed to protect personal information against unauthorised access, disclosure, alteration, loss, or destruction.

Access to candidate accounts, applications, profiles, photographs, and documents is restricted according to the authorised person’s role and responsibility.

Private candidate media is not made publicly available through the application.

However, no internet-based service or storage system can guarantee absolute security.

B11. Your Information and Your Rights

This section applies to personal information processed through both the public website and the Rishta Yaqeen application.

You can contact Rishta Yaqeen if you want to:

• ask what personal information we hold about you and, where applicable, where it came from;
• request a copy of your personal information;
• correct or update inaccurate or incomplete information;
• request deletion or restriction of personal information;
• withdraw consent where processing is based on consent;
• object to particular processing where applicable; or
• raise a concern about how your information is being handled.

Send requests to salam@rishtayaqeen.com.

Additional rights may apply depending on where you live and which data-protection laws apply to you.

Under the EU General Data Protection Regulation (GDPR), you have rights of access, rectification, erasure, restriction, objection, and data portability, subject to the applicable legal conditions. You also have the right to lodge a complaint with a competent data-protection supervisory authority.

Right to object: Where we process your information on the basis of legitimate interests, you may object on grounds relating to your particular situation.

For our establishment in Saxony, you can contact the following supervisory authority:

Email: post@sdtb.sachsen.de

You may also lodge a complaint with another competent supervisory authority, including one in the EU Member State where you live or work or where you consider an infringement to have occurred.

B12. Legal Bases under the GDPR

Rishta Yaqeen is established in Germany. The GDPR applies to the processing of personal information in connection with our operations.

The legal basis depends on the purpose of the processing:

• Account and marriage service (Article 6(1)(b) GDPR): taking steps at your request, creating and managing your account and profile, preparing match suggestions, managing introductions, and providing related communication and support where necessary to provide the service.
• Legal obligations (Article 6(1)(c) GDPR): processing or retaining information where necessary to comply with applicable legal obligations, including statutory accounting and tax duties where they apply.
• Legitimate interests (Article 6(1)(f) GDPR): operating and securing the service, preventing misuse and fraud, maintaining necessary service records, and establishing, exercising, or defending legal claims, provided these interests are not overridden by your interests or fundamental rights and freedoms.

For religious beliefs or other special categories of personal information processed for the marriage service, we additionally rely on your explicit consent under Article 9(2)(a) GDPR, as described in section B4.

You may withdraw that consent as described in this Privacy Policy.

B13. Changes to This Privacy Policy

We may inshallah update this Privacy Policy when our marriage service, technical systems, data practices, or legal obligations change.

The current version and its last-updated date will inshallah be published on this page.

If we make a significant change to how existing candidate information is used, we may inshallah also inform affected users through the application, by email, or through another appropriate communication method.

B14. Contact

For questions about this Privacy Policy, your personal information, correction requests, consent withdrawal, or deletion requests, contact:

Email: salam@rishtayaqeen.com